Returns & Exchanges

All of our products have a 30-day Returns & Exchanges for any reason.

Your original purchase order number must accompany your returned items to process your refund. All returned items must be in their original state without any missing contents, altered or damaged, and items must be returned within 30 days.

Notice: All of Returns & Exchanges are no valid for Amazon order.

About all quality-related issues, please read our Warranty police.


If you’re not completely satisfied with your purchase, You may return your undamaged product and packaging within 30 days for a FULL REFUND. If the reason for return is not quality-related, the customer must pay the return shipping costs.


If you are not satisfied with your purchase and wish to exchange it, you may return it in accordance with our return policy and then contact us at contact@ividar.com . We'll be happy to replace your order for you.